Reference

horras88 Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open a horras88 account, use phone verification, or check DANA, OVO, GoPay and QRIS records.

Account recordsWallet activityCookie choicesAccess requests
horras88 horras88 Privacy Policy for Your Account Data
HELP WITH RECORDS

Privacy Questions Through Your Account Support Path

A clear support route matters when a privacy question is connected to login or wallet status. Start from the account support path and include the email or phone detail linked to your account, plus the relevant payment reference if your request concerns DANA, OVO, GoPay or QRIS. We use those details to locate the right record without asking you to send an unnecessary password.

Team online

Account access

If phone verification or a login record looks wrong, contact us through the account support path. Include your registered contact detail so we can confirm ownership before discussing private account data.

Wallet status

For a DANA, OVO, GoPay or QRIS record, share the transaction reference and date through support. We compare it with the account entry and explain what data was used for the status check.

Data request

To request access, correction or deletion, state the exact record and account detail involved. We may ask for a further ownership check before changing or disclosing information held in your account.

SECURITY IN PRACTICE

Inside horras88 Data Handling And Account Control

We keep this policy practical: your data follows the account action that created it, from phone verification to a wallet status check.

Collection

We collect account details, phone verification results, sign-in events and payment references when those details are needed for access, security, support or matching a wallet transaction to your account.

Cookies

Cookies can keep your session active and remember selected settings on a mobile or desktop browser. You can manage browser cookie controls, though changing them may affect account access or saved preferences.

Security checks

Before we discuss private records or change account details, we may use phone verification and account ownership checks. Never send your password in a support message or payment-status request.

Retention

We retain account and payment references for as long as needed for the purpose described here, account security and applicable legal duties. Some records may remain after a deletion request for those reasons.

Correction path

If your name, contact detail or wallet reference is inaccurate, request a correction through account support. Tell us which field is wrong and provide the account detail needed to locate it.

Contact route

Our support team handles Privacy Policy questions through the account support path. Explain whether you need access, correction, deletion or a retention explanation, and include only the details needed to identify your request.

Privacy Policy Answers For Indonesian Accounts

These answers cover the questions you may have before opening an account or asking us to change a record. We keep each answer tied to the actual account, device and payment steps described in our Privacy Policy, with access handled where local law permits.

It covers account details, phone verification, sign-in events, cookies, device details, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Phone verification helps confirm account ownership before access or a private data request. We may use its result when you need a login correction, account change or explanation of a wallet record.

Yes. The Privacy Policy covers the wallet reference, amount, status and time needed to match DANA or QRIS activity with your account and investigate a payment-status question.

Use the account support path and state that you want access to your data. Include your registered contact detail and the record or period requested so we can complete an ownership check.

Yes, where local law permits. Send a correction request through account support, identify the inaccurate field and provide the account detail needed to locate it without sending your password.

Cookies can maintain your session and save selected settings in a mobile browser. You can change browser controls, but blocking required cookies may interrupt login or remove saved preferences.

We consider removal requests where local law permits, but security, payment matching and legal duties may require some records to remain. Support can explain which purpose applies to the record you name.